Toll Collectors

We are seeking reliable and dedicated Toll Collectors to join our operations team across our Zambian highway network. In this role, you will serve as the face of our organization, ensuring the smooth and efficient collection of tolls from road users while maintaining the highest standards of professional service. We are committed to supporting our national infrastructure and invite motivated individuals to contribute to our mission of facilitating seamless travel across the country.

Process toll transactions accurately using electronic payment systems Monitor traffic flow to ensure safe and orderly passage through lanes Maintain precise records of daily cash and digital collections Provide excellent customer service to all motorists using the facility Report any technical issues with payment hardware immediately to supervisors Follow established safety protocols to protect yourself and road users Reconcile shift financial balances at the end of every work rotation

• Strong numerical skills with the ability to handle cash transactions accurately
• Availability to work shifts including weekends and public holidays
• Basic computer literacy for operating digital payment terminals
• · Degree in finance or business
• Basic computer literacy (MS Office)

• Cash handling
• Basic accounting
• Customer service
• Conflict resolution
• Time management
• Attention to detail
• Communication
• Integrity
• Technical troubleshooting
• Teamwork and communication skills